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Re: Questions about recent ban.

 by Polar ¦  Fri Jan 29, 2016 4:25 pm ¦  Forum: Help Desk ¦  Topic: Questions about recent ban. ¦  Replies: 10 ¦  Views: 10657

I have discussed the matter or other admins, and we are still in deliberation. If by chance you have and Video evidence depicting the encounter that will be helpful as well. in the meantime, you are still welcome to play on US-1.

Re: Mistaken? Ban Appeal

 by Polar ¦  Thu Jan 28, 2016 2:27 pm ¦  Forum: Help Desk ¦  Topic: Mistaken? Ban Appeal ¦  Replies: 10 ¦  Views: 10329

Hello, I will talk with the other admins and let you know.


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Re: What to do next?

 by Polar ¦  Sun Jan 24, 2016 7:24 pm ¦  Forum: Help Desk ¦  Topic: What to do next? ¦  Replies: 2 ¦  Views: 4057

if you followed all the steps, you should have been invited to a facebook group. follow that group and look for when interviews are being conducted.

Re: Ban Appeal

 by Polar ¦  Sun Jan 24, 2016 7:23 pm ¦  Forum: Help Desk ¦  Topic: Ban Appeal ¦  Replies: 6 ¦  Views: 6454

first i would like to thank you for being civil. as to your friend i saw and read his forum post as well, i will talk to Weyland (head admin) and look into the entire situation. I also saw his posts in the mini-chat. I would like to clear a few things up though. we do have TS for people to talk to t...

Re: Ban Appeal

 by Polar ¦  Mon Jan 18, 2016 10:30 pm ¦  Forum: Help Desk ¦  Topic: Ban Appeal ¦  Replies: 25 ¦  Views: 115649

try and join the server and when you get the message hit F12 (unless you changed it) to save a screenshot with steam.

Re: Whitelisting Procedure

 by Polar ¦  Mon Jan 18, 2016 1:56 pm ¦  Forum: Help Desk ¦  Topic: Whitelisting Procedure ¦  Replies: 5 ¦  Views: 6626

Unfortunately you will need to have a facebook to get whitelisted. If you are still interested in becoming whitelisted, start a facebook page, add your friends and family and check back in with us in 3-4 months time, as we do not accept new facebook accounts.

Re: interview

 by Polar ¦  Sat Jan 16, 2016 8:01 pm ¦  Forum: Help Desk ¦  Topic: interview ¦  Replies: 1 ¦  Views: 3115

Pay attention to the Facebook colony page for announcements for interviews. Normally interviews are done every day, or every other day.


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Re: Whitelisting Procedure

 by Polar ¦  Sat Jan 16, 2016 3:23 pm ¦  Forum: Help Desk ¦  Topic: Whitelisting Procedure ¦  Replies: 5 ¦  Views: 6626

I will talk to the other admins and get back to you shortly!


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Re: Why am I banned?

 by Polar ¦  Wed Jan 13, 2016 8:34 pm ¦  Forum: Help Desk ¦  Topic: Why am I banned? ¦  Replies: 4 ¦  Views: 5836

I will look into it with the fellow admins and will get back to you shortly

Re: keep getting kicked?

 by Polar ¦  Wed Jan 06, 2016 10:14 pm ¦  Forum: Help Desk ¦  Topic: keep getting kicked? ¦  Replies: 1 ¦  Views: 2957

We kick non-whitelisters to make to make room for whitelisted donators. Generally we start at the top of the list and work down. So it might be that the system likes your name and puts it near the top above your friends. we also boot ppl if they have an obnoxious or rude name. you could of course ge...

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